Option 2: Update Windows Server 2016 with KB5003638 or later. Option 1: Upgrade the Universal Print connector host machine to Windows Server 2019 We recommend either one of the following mitigation for now: Print failure can occur when printing a document that has a blank page either in the middle or at the end. Some customers that have the Universal Print connector installed on Windows Server 2016 may see a lower print job success rate. Lower print job success rate for Universal Print connectors running on Windows Server 2016 This results in the 1st page of the second copy being printed on the back side of the paper instead of the front side of the next sheet of paper. There is a known compatibility issue when printing multiple copies of a document with odd number of pages in double sided format to a Universal Print ready printer that supports PWG-Raster format.Incorrect print out when printing multiple copies in duplex for documents with odd number of pages There is a known compatibility issue where Windows print dialog may show an odd paper size value when the printer reports support for a custom paper size.Invalid paper size shown in Windows print dialog When using the Universal Print connector with some color printer drivers, there is a known issue where the "Color" color option is selected by default despite "Monochrome" or "Grayscale" being chosen as the default on the Universal Print connector host machine or under the Printer Defaults on the Universal Print portal.When using the Universal Print connector with some color printer drivers, there is a known compatibility issue where the "Grayscale" color option is visible in the Windows 10 client, but results in the printer printing in color.Ĭolor is the default color option despite Monochrome or Grayscale being selected as the default on the Universal Print connector host machine or under the Printer Defaults on the Universal Print portal.Selecting Grayscale output result in Color print output The print job will not be sent to Universal Print and will show an error in the print queue. There is a known compatibility issue when selecting saddle stitching print option.Incorrect saddle stitch output result when this print option is selected Applies to: Windows 10 version 2004 and newer. This issue does NOT occur when the paper feed direction is short-edge-first. The resulting printout may contain stapling or hole punch at the wrong location. There is a known compatibility issue when combining print options, such as stapling or hole punching, with long-edge-first paper feed direction.Incorrect stapling or hole punch location when using long edge first paper feed direction This article provides descriptions of current Universal Print known issues.
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